SHIPPING & RETURNS
SHIPPING POLICY
We ship to all 50 U.S. states. International shipping availability will be announced when applicable.
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Standard Shipping: 5-10 business days
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Free standard shipping on all orders
Shipping times are estimates and may vary due to carrier delays outside our control. Once your order is handed to the carrier, tracking updates are the best way to stay informed.
Returns & Exchanges
We want you to love what you ordered. If something isn't right, here's what to know:
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You have 30 days from delivery to request a return or exchange
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Items must be unused, unwashed, and in original condition with tags attached
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Sale items and limited drops are final sale — no returns or exchanges
Once we receive and inspect your return, refunds are issued to your original payment method within 5–7 business days.
We cover return shipping for defective or incorrect items. We cover return shipping on defective items; for other returns, a prepaid label is available upon request. You can initiate this process via our Contact Us tab and we will process all transactions as swiftly as possible or email us at: fetchszn@gmail.com.